The Panasonic KX-TES824 is a robust and flexible hybrid PBX system designed to handle the communication needs of small to medium-sized businesses. It combines the reliability of analog telephony with the expandability and advanced features of a modern business communication system. Key Features & Benefits Expandable Capacity: Comes pre-configured with 3 CO (central office) lines and 8 extensions, and can be expanded up to 8 CO lines and 24 extensions. MTech+2MTech+2 Versatile Connectivity: Supports a mix of analog single-line devices (SLTs), fax machines, cordless phones, and Panasonic proprietary system phones. Manuels de l’utilisateur+1 Built-in Voice Message (BV): Offers integrated voicemail capabilities, making it easier for businesses to capture and manage missed calls. Urban Computers+1 DISA (Direct Inward System Access): Allows external callers to directly reach specific extensions without going through an operator, with the option to include a recorded greeting. Nquiree Uniform Call Distribution (UCD): Distribute incoming calls evenly across a group of extensions to improve response times and customer satisfaction. Nquiree+1 Caller ID Support: Displays caller ID on SLTs and APTs (depending on configuration), helping users identify incoming calls. Urban Computers Day / Night / Lunch Modes: Flexible call-handling based on time of day to route calls appropriately for business hours, after hours, or lunch breaks. Nquiree Call Management Capabilities: Call forwarding (Busy / No Answer / Follow-Me) Tronik Call hold, transfer, and pick-up 3-way conference calling Intercom & paging Tronik Music on Hold: Supports both internal and external music-on-hold, offering a professional touch for callers who are waiting. Tronik Security & Reliability: Power failure call transfer to a pre-designated line or extension. Tronik Programmable call restriction to control outgoing calls. Tronik Built-in battery backup interface to ensure continuity during power outages. Manuels de l’utilisateur User Convenience: Speed dialing support: personal and system-wide speed dial numbers. MTech Last number redial & hold reminder. Tronik Flexible Installation & Maintenance: Programming via telephone keypad or PC through USB/RS-232 interface. GH Services+1 Supports installation on a desktop or wall-mount configuration. MTech Expansion Options: Add optional cards for features like more CO lines, more extensions, door phone / door opener, caller ID card, and messaging. Manuels de l’utilisateur Technical Specifications Power Supply: 100V – 240V AC / 50-60 Hz Manuels de l’utilisateur Memory Backup: Maintains data for up to 7 years (with battery) Manuels de l’utilisateur Maximum Messages (Voice): Up to 125 messages (total up to ~60 minutes) for built-in voice message system. Manuels de l’utilisateur Operating Conditions: Supports a wide temperature and humidity range, making it suitable for varied office environments. MTech Installation Crew Recommended: While it can be set up by technical staff, Panasonic recommends a qualified engineer for optimal configuration. Tronik+1 Why Choose the KX-TES824? Scalable Solution: Starts small but grows with your business — adding lines or extensions as needed. Cost-Effective: Combines analog reliability with modern PBX features, without expensive IP licensing. Professional Features: Auto-attendant, DISA, and messaging give a polished, business-class communication experience. Reliable & Secure: Built-in battery backup, call restriction, and power-fail fallback make this system dependable. Flexible Deployment: Works with a wide variety of handsets (analog, digital, cordless) and can be programmed remotely.